• Try Timelapse
  • Try Timelapse

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

Building

Now comes the fun part, building your knowledge base!



Keep reading

Start small
Content first, layout second
Help articles best practices
Formatting best practices
How did we do with this article?

Timelapse Knowledge Base Handbook

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

We'd love you to try Timelapse

It's the fastest and easiest way to create a Knowledge Base

Learn more