• Try Timelapse
  • Try Timelapse

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

Timelapse Knowledge Base Handbook

Welcome to our Knowledge Base Handbook!

We've put together this guide to help you plan, build and improve your knowledge base. Of course we'd like you to execute this plan with Timelapse, but it's generic enough to suit any knowledge base or help center project.



Get Started


Plan


Build


Improve



How did we do with this article?

Timelapse Knowledge Base Handbook

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

We'd love you to try Timelapse

It's the fastest and easiest way to create a Knowledge Base

Learn more