• Try Timelapse
  • Try Timelapse

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

Track most popular searches

Tracking most popular searches on your knowledge base will give you a better idea of what people search for and will help you improve content.
Most popular searches report example.
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Timelapse Knowledge Base Handbook

  • Timelapse Knowledge Base Handbook
  • Planning
    • Goals & Purpose
    • Content, FAQ & Common Procedures Inventory
    • Organizing and structuring content
    • Defining requirements and choosing a Knowledge Base Platform
  • Building
    • Start small
    • Content first, layout second
    • Help articles best practices
    • Formatting best practices
  • Improving
    • Track most popular articles
    • Track most popular searches
    • Track searches returning no results

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It's the fastest and easiest way to create a Knowledge Base

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